Bookhealth is a technical platform which helps to choose doctors, hospitals and ordering pharmacy post discharge according to location, level & budget.
Fill your details to complete the registration process verify your credentials and generate your user id and password.
Login using your username and password. Search by specialty or by procedure. Review the results by surfing through profile pages, patient reviews and ratings. You can choose to enquire further by sending messages along with relevant documents. You can even schedule video consult with doctor of your choice. Once convinced you can book date of your admission by making advance payment online.
There is no fee for registration. However there are convenience charges at time of booking.
Please refer to our price section.
Yes.
Depends on the terms and conditions offered by healthcare provider for the services opted by you.
Yes but refer to the terms & conditions of the healthcare provider for the particular services opted by you.
Yes but need to see the availability in advance during the dates of your visit.
No, we do not provide this facility online as of now.
No, we do not provide these facilities online as of now.
No for every single service facilitation fee shall be levied.
No if your booking has been confirmed however you can reschedule your visit without paying the extra.
Depends on the T & C of the healthcare provider mentioned on the portal.
Yes with prior consultation with the healthcare provider.
Bookhealth doesn’t take the responsibility of the information shared by the healthcare provider, agents & aggregator and value added service provider.
No as all the information are shared by the individuals.
Yes in the case of availing the service again. But not in the case of reschedule.
Bookhealth offers referral points which can be utilized in multiple services.
Smart digital marketing, advanced SEO/ SMO features, multiple choice, large numbers of registered agent and aggregators across globe will definitely help to attract client from various location.
Yes, large numbers of registered agent/aggregators will definitely source the client for different location and our strong backend support team will do the smart digital marketing using advanced SEO/ SMO, Facebook Shop and other social media ad loops to engage the potential user/s.
Fill the details, verify your credentials generate your user id and password to complete the registration process and further upload all your details.
No there is no fee for creating profile & package listing on our open shop.
By using the premium paid service being offered by Bookhealth to highlight your doctors or services as featured. You can also get premium paid services of FB shop channel redirecting to specific service package from your published list.
Yes but only when you have taken “marketplace” subscription.
Yes but only when you have taken “marketplace” subscription.
Yes, do register your email for subscribing our newsletter.
Yes but only by creating an official “agent” ID.
Yes but only when you have taken “marketplace” subscription under corporate category.
Yes only to registered user.
Yes through login by using the user id and password; you can edit all entries to your account.
By using the premium paid service being offered by Bookhealth to highlight your doctors or services as featured. You can also get premium paid services of FB shop channel redirecting to specific service package from your published list.
Fill the details to complete the registration process, verify your credentials generate your user id and password and start your access.
No, however convenience charges shall be levied for booking the services.
No.
No, but you can send the request to our support team to add through the proper process.
After registration with Bookhealth start referring your patients.
Do not worry for any agreement with healthcare provider. We have agreement with them in place. You have to just agree to terms & conditions with us. We will ensure your payment as per the agreed terms.
We are currently not offering any value add services online.
No, however to avoid any hassle during your visit book services required in advance.
No, however our strong backend support team will do the smart digital marketing using advanced SEO/ SMO, Facebook Shop and other social media ad loops to engage the potential user/s.
No, all the marketing expenses shall be borne by Bookhealth. However you will have to pay for yourself when you subscribe to “market place”.
This document is an electronic record in terms of
Information Technology Act, 2000, and the rules framed there under as
applicable, and the amended by the provisions pertaining to electronic records
in various statutes. Being a system-generated document, it does not require any
physical or digital signatures.
1.
Introductory Information:
Mednexus Management Private Limited (herein
after called “Mednexus”)
is a company registered under Companies Act, 2013, www.bookhealth.care is an online market place (herein after called “BHC”) and the terms "we,"
"us," "our," or “Mednexus” shall refer to “BHC” as a
trademark of Mednexus Management Private Limited.
The terms "you," "your," "User," or
"Customer" shall refer to any individual or entity who accepts these
Terms and Conditions by registration online upon BHC web portal or/and mobile
app.
BHC is a technical robust platform which helps to choose doctors,
hospitals and allied services like e-visa, air ticket, rail ticket, taxi, hotel
(accommodation) and ordering pharmacy according to location, level & budget.
Nothing in these Terms and Conditions shall be deemed to confer any
third-party rights or benefits, except as specifically referenced. These Terms
and Conditions only apply to the Services (as defined below) provided under the
BHC online web portal or/and mobile app by either themselves or by their
authorized service provider agencies.
2.
Definitions:
I.
Mednexus means Mednexus Management
Private Limited and its portal or/and mobile app i.e. www.bookhealth.care “hereinafter called BHC”
II.
Customer includes Patient, Client,
user or any other legal entity registered on the BHC web portal or/and mobile
app i.e. www.bookhealth.care for availing the services mentioned in BHC portal
or/and mobile app. “hereinafter called
Customer”
III.
Healthcare Service Professionals includes Doctor, Allied
Practitioners i.e. Dieticians, Physiotherapist,
Dentist, Nutritionist, Audiologist, Speech Language Pathologist, Occupational
Therapist and Optometrist Diagnostic Service Provider, Nursing Home, Hospital, Ambulance
Service Provider and AYUSH i.e. Ayurveda, Yoga & Naturopathy, Unani, Siddha
& Homoeopathy. “hereinafter called Consultant”
IV.
Healthcare Services includes Services by
Doctors, Allied Practitioners, Dieticians, Physiotherapist, Dentist,
Nutritionist, Audiologist, Speech Language Pathologist, Occupational Therapist,
Diagnostic Service Provider, Nursing Home, Hospital, Ambulance Service Provider
and AYUSH i.e. Ayurveda, Yoga & Naturopathy, Unani, Siddha &
Homoeopathy Services. “hereinafter
called Healthcare Services”
V.
Collectively consultants and
Healthcare units ”hereinafter called as Healthcare service providers”.
VI.
Value Added Service
Provider
includes Tour Operator, Travel Booking Agent, Taxi Services Provider,
Accommodation Services Facilitator, Pharmacy Service Provider, Interpretation
Services Provider “herein after called Value Added Service Provider”
VII.
Value Added Services includes Travel Booking
services, Taxi Services, Accommodation Services, Tour Operator Services,
Pharmacy and Interpretation Services. “hereinafter
called Value Added Services”
VIII.
Services includes Healthcare
Services or/ and Value Added Services. “hereinafter called Services”.
IX.
Referral Agent includes Agency or/and
Aggregator or/and Agent and others who either refer customers or book the
healthcare service package on behalf of the customers “hereinafter called Facilitators”.
X.
Market place is our portal or/and
mobile app, where we have listed healthcare service packages as provided by
consultants and healthcare units for availment by our
Customers as per the terms of conditions of concern service providers “hereinafter called Market Place”.
XI.
Domestic customer is the customers who
books the healthcare service of a healthcare service provider belonging to the
same nationality, “hereinafter called as Domestic
Customer”.
XII.
International customer is the customers who
books the healthcare service of a healthcare service provider belonging to
different nationality, “hereinafter
called as International Customer”.
3.
Services and Product:
Please visit us at www.bookhealth.care to know in detail about our
services and products. This website or/and mobile app (hereinafter also called the
"Website or/and mobile app") is controlled and managed by Mednexus
i.e. www.bookhealth.care from its offices and its affiliates and/or its authorized healthcare
service providers, value added service providers and Facilitators which are not
limited to the territory of India. These Terms and Conditions (the "Terms
and Conditions" or "Agreement") set forth the terms and
conditions of your use of this website or/and mobile app and the products and
services (individually and collectively, the "Services") found on this
website or/and mobile app.
Whether you are simply browsing this website or/and mobile app or are a BHC
customer, your use of this website or/and mobile app or the Services signifies
that you have read, understand, acknowledge, and agree to be bound by these
Terms and Conditions, along with the following policies, which are incorporated
herein for reference:
·
Disclaimer
·
Privacy Policy
·
Cookies Policy
·
Third-Party Products & Services Policy
Please Note that this is a
legally enforceable contract between you and BHC please do not transact with it
unless you have read and understood the website or/and mobile app, this
document and the documents mentioned in it.
We recommend that you
consult a lawyer in case of doubt. You may also have the document translated
into your own language, if necessary. If you need any clarification, please let
us know and we will Endeavour to help as far as we can. However, any such
assistance solicited is not a legal advice, for which, we recommend you get in
touch with your lawyer, if the need be.
4.
Eligibility:
The website or/and mobile app and the Services
are available only to Users who can form legally binding contracts under Indian
Contract Act, 1872. Persons who are "incompetent to contract" within
the meaning of the Indian Contract Act, 1872 including un-discharged insolvents
etc. are not eligible to use the website or/and mobile app. By using this website
or/and mobile app or the Services, you represent and warrant that you are (i) at least eighteen (18) years of age and/or (ii)
otherwise recognized as being able to form legally binding contracts under
applicable law.
BHC reserves the right to terminate your user Account and refuse to provide
you with access to this website or/and mobile app if BHC discovers that you
are incompetent to contract. If you are agreeing to these Terms and Conditions
on behalf of a corporate entity or a third party (the "Entity"), you
represent and warrant that you have the legal authority to bind the Entity you
represent to these Terms and Conditions, in which case the terms
"you," "your," "User," or "Customer"
shall refer to the Entity so represented.
If, after your agreement to these Terms and Conditions, BHC finds that
you do not have the legal authority to bind the Entity, you shall be personally
responsible for the obligations contained in these Terms and Conditions,
including payment obligations towards BHC, if any.
BHC shall not be liable for any loss or damage resulting from BHC reliance
on any instruction, notice, document or communication reasonably believed by BHC
to be genuine and originating from an authorized representative of the Entity.
If there is reasonable doubt about the authenticity of any such instruction,
notice, document or communication, BHC reserves the right (but undertakes no
duty/ responsibility) to require additional authentication.
5. Procedure for Registration:
As part of the registration
process, you will be required to provide certain personal Information, including
contact information, such as your full name, surname, postal address, email
address, mobile number, fax number or alternatively log in using their Facebook
account.
Under registration process to verify users account, user will have to
submit any government issued id card that may be in form of Aadhar
card (if user is Indian citizen), passport, or any other id card issued by
state or central government for identity purpose. Id card issued by appropriate
authority should not expire.
You agree to update your Personal Information promptly as needed to keep
it current, complete, and accurate, and to add such additional information as BHC
may reasonably require from time to time. You may access your Personal
Information to review, modify or update such information through our Portal
or/and mobile app once you are registered with us.
Our Privacy Policy, incorporated herein by reference and available at www.bookhealth.care sets forth the rights and
responsibilities with regard to the usage of Personal Information. You agree
that we, in our sole discretion, may modify our Privacy Policy and such revised
Privacy Policy will be effective upon posting on our website or/and mobile app.
In the event that you provide information about a third party in the
course of any registration, you hereby represent and warrant that you have:
I.
provided notice to that third party of the disclosure and use
of the party's information, and
II.
Obtained that third party's express consent to the disclosure
and use of that party's information as set forth herein.
If there is any
unauthorized use of your Accounts, you must inform us immediately. You are
required to keep your usernames, passwords, and other sensitive information
confidential. We are not responsible for any loss or damage to you or to any
third party incurred as a result of any unauthorized access and/or use of your
Accounts.
Password
Requirements: Any password used with the Services (each a
"Password" and collectively the "Passwords") must comply with
BHC password requirements. Any Password automatically generated (such as
through the initial account set-up or a Password reset) or any non-confirming
Password must be updated to a Password that complies with the Password
Requirement within ten (10) business days. Failure to follow the Password
Requirements may result in the manual update of your password by our IT Team at
BHC sole discretion. The Password Requirements are as follows:
I.
The Passwords must: Be at least 8 characters in length.
The Passwords must NOT:
i. Have less than 8
characters in length.
ii. Be a word found in any
dictionary (English or foreign)
II.
Be a word of common usage such as:
i. Names of family, pets,
friends, co-workers, fantasy characters, etc.
ii. Computer terms, names,
commands, sites, companies, etc.
iii. Birthdays, addresses or
phone numbers.
iv. Be a letter or number
patterns like aabb, qwerty, zyxwvu,
12312, etc.
v. Be any of the above
spelled backwards.
vi. Be any of the above
preceded or followed by a digit (e.g.,secret1,
1secret)
You must not share your
Password with others. If your account is compromised due to your failure to
comply with this Agreement, you will be liable to BHC for any damages resulting
from the breach.
You
agree that your willful provision of inaccurate or unreliable information,
willful failure promptly to update information provided to BHC,
failure to use a password complying with this agreement, or failure to respond
for more than fifteen (15) calendar days to inquiries concerning the accuracy
of contact details associated with any services shall constitute a material
breach which may cause for justification for suspension or termination of such
services. We require at least 72 (Seventy-Two) hours to process your request
for trouble shooting any issue related to the registration process unless in
case of force majeure events which are beyond our reasonable control.
6.
Modifications:
BHC reserves the right at all times to discontinue or modify the Terms and
Conditions and/or our Privacy Policy, as
we deem necessary or desirable without any prior notification.
Such changes may include, among other things, the adding of certain fees
and charges. Any such modifications would be effective immediately. Any use of
the website or/and mobile app after such modifications shall be deemed to constitute acceptance of the modified terms by
the End User.
7.
Pricing Information:
I.
While BHC is an online web platform or/and mobile app to
provide the services directly by the healthcare service providers, value added
service providers therefore the user should check and confirm the pricing
information directly from the healthcare service providers, value added service
providers and Facilitators.
II.
BHC may provide this pricing information on its website
or/and mobile app but for accuracy of services & pricing information is the
responsibility of user. User should confirm pricing information directly from healthcare
service providers, value added service provider. In the event of any disputes BHC
shall not be responsible for the accuracy of pricing of information and
services mentioned in the website or mobile app.
III.
BHC charge only service fees on per booking basis for using
the portal and mobile app. Once the booking has been done by the customer and
is confirmed by the healthcare service provider the service fees will not be
refunded irrespective of the cancellation done by healthcare service provider
or value added service provider or customer. In-case
the booking is rescheduled by the customer or healthcare service provider no
additional service fee will be applicable.
IV.
However, BHC will collect advance payment (partial or full)
from the Customers for the services booked by customer as per the instructions
of the service provider or value-added service providers and others for booking
the services. BHC will ensure that the advance payment thus collected is duly
transferred to the service provider or value-added service provider and others
as per the understanding between BHC and service provider or value
added service provider and others.
V.
In-case only partial payment as advance is collected from the
customer by BHC as per the instructions of the service provider, customer shall
be responsible for payment of balance amount and settlement of the final bill
with the service provider. BHC will not be responsible for payment of such
differential amount.
VI.
In-case the final bill payable to the service provider by
customer is more than what is shown on BHC at the time of booking due to
variability in the services rendered by the service provider based on the
medical condition of the customer the balance payment and settlement of the
final bill between customer and service provider will be responsibility of the
customer. BHC will not be responsible for payment of such differential amount.
VII.
BHC adopt payment gateway system to accept or make payment, Payment
gateway is a system to facilitates the transfer of information between a
payment portal (such as a website, mobile phone or interactive voice response service)
and the Front End Processor or acquiring bank.
VIII.
Any financial transaction between Customer, healthcare
service provider, value added service provider, Facilitators is subject to
their mutual understanding and their responsibility. BHC shall not be responsible
or liable for payment made by customers or for the said financial transactions.
8.
Credit Card Details/Debit
card Details:
You hereby agree, understand and confirm that the credit card/Debit card
details provided by you for availing of services on website or/and mobile app
will be correct, accurate and current. Under no circumstances, you shall use a
credit card/Debit card, which is not lawfully yours. You further agree and
undertake to provide the correct and valid credit card/Debit card details to us.
The card details will not be utilized and shared by us with any of the
partners or third parties unless required for fraud verifications or by law,
regulation or court order. We will not be liable for any such credit card/Debit
card fraud that is directly attributable to BHC in law. The liability for use
of a card fraudulently shall be solely yours and the onus to 'prove it
otherwise' shall be exclusively on you.
9.
Fraudulent /Declined
Transactions:
In case of fraudulent use of the website, we reserve the right to recover
the cost of services, collection charges and legal expenses, including lawyers'
fee, from person(s) found to cause such loss. We
reserve the right to initiate legal proceedings against such person(s) for
fraudulent use of the website or/and mobile app and any other unlawful act(s)
or omission(s) in breach of these terms and conditions.
10.
Cancellations by the
Customer:
In case we receive a cancellation notice for a confirmed booking of a
healthcare service package and the service ordered/booked has not been rendered
by the healthcare service provider, we shall cancel the order/booking. In order
to process the refund of the advance booking amount paid by the customer at the
time of booking, customer needs to send a request email to BHC on info@bookhealth.care. BHC team will assist in further refund process. However,
applicable administrative charges will be deducted from the refund amount. In
case the services(s) ordered has/have already been carried out by us, the same shall
not be cancelled, and no refund will be applicable.
11.
Cancellation by BHC:
Under certain circumstances, it
might not be possible for us to accept an order and we may be compelled to
cancel the same. We reserve the right to refuse or cancel any order for any
reason at our sole discretion. Some situations that may result in your order being
cancelled include non-availability of staff to provide services at a particular
location, inaccuracies or errors in service order generated or pricing
information, or problems identified by our credit and fraud avoidance
department.
We may also ask for additional verifications or information before
accepting any order. We will contact you if all or any portion of your order is
cancelled or if additional information is required to accept your order. If
your order is cancelled after your credit card has been charged, the said
amount shall be refunded back in your account as per the policy of our Company.
The customer agrees not to dispute the decision made by us and accept our
decision regarding the cancellation.
12.
Website or/and mobile app Information
Usage:
I.
That your use of the services provided by BHC, contracted
companies, consultants and its affiliates, for lawful purposes only and comply
with all the statutory obligations applicable while using the website or/and mobile
app and transacting on the website or/and mobile app.
II.
You will provide true, accurate, complete and updated
information in all instances wherever such information is required from you. BHC,
reserves the right to validate and confirm the information provided by you at
any point of time. If upon confirmation, your details are found untrue in whole
or part then BHC reserves the right as on its sole discretion, to reject the
registration and debar you from using the Services of BHC and/or any of its affiliated
websites without prior intimation whatsoever.
III.
That you will use your own prudent judgment before entering
into any transaction through this website or/and mobile app as it shall be at
your own risk.
IV.
After placing an order for a service, you shall agree to be
bound by the terms and conditions.
V.
You will not host, display, upload, modify, publish,
transmit, update or share any information that:
i.
That is harmful, harassing, defamatory, obscene, libelous, invasive of
another's privacy, hateful, or ethnically objectionable, disparaging, relating
or encouraging money laundering or gambling, or otherwise unlawful in any
manner whatever, but not limited to "indecent representation of
women" within the meaning of the Indecent Representation of Women
(Prohibition) Act, 1986, of another person;
ii.
That is misleading or is patently offensive to be shared online such as being
sexually explicit content, or content that promotes obscenity, pedophilia,
racism, hatred or physical harm of any kind against any group or individual; or
iii.
That involves the transmission of "junk mail," "chain
letters," or unsolicited mass mailing or “spamming"; or
iv.
Interfering with any other person's use or enjoyment of the website
or/and mobile app.
v.
Misleading in any way; or
vi.
Infringes upon or violates any third party's rights, (including, but not
limited to, intellectual property rights, rights of privacy (including without
limitation any unauthorized disclosure of a person's name, email address,
physical address or phone number) or rights of publicity]; or
vii. Manner or solicits personal
information from anyone; or
viii. Illegal weapons, violating
someone's privacy, or providing or creating computer viruses; or
ix.
That tries to gain unauthorized access or exceeds the scope of
authorized access (as defined
herein and in other applicable Codes of Conduct or End User
Access and License Agreements) to the sites or/and mobile app or to profiles,
blogs, communities, account information, bulletins, friend request, or other
areas of the sites or/and mobile app or solicits passwords or personal
identifying information for commercial or unlawful purposes from other users;
or
x.
Engages in commercial activities and/or sales without our prior written
consent from BHC. Throughout these Terms, Our
"prior written consent" means a communication coming from Our
authorized representative, specifically in response to Your request, and
specifically addressing the activity or conduct for which You seek
authorization; or
xi.
And enjoyment of similar services; or Refers to any website or URL that,
in Our sole discretion, contains material that is inappropriate for the site
or/and mobile app, contains content that would be prohibited or violates the
letter or spirit of these Terms or
xii. Violates any law for the time
being in force; or
xiii. Deceives or misleads the
addressee/ users about the origin of such messages or
xiv. Communicates any information
which is grossly offensive or menacing in nature; or
xv.
Impersonate another person; or
xvi. Contains software viruses or any
other computer code, files or programs designed to interrupt, destroy or limit
the functionality of any computer resource; or contains any Trojan horses,
worms, time bombs, cancel bots, easter eggs or other
computer programming routines that may damage, detrimentally interfere with,
diminish value of, or attempt to interfere with the proper working of the website
or/and mobile app or any transaction being conducted on the website or/and
mobile app; or
xvii. that is basically provoking
sedition in the eyes of the government agencies with regard to the services
provided to foreigner availing our services or
xviii. that disrupts public order or
causes incitement to the commission of any Cognizable offence or prevents
investigation of any offence or is insulting to any other nation; or
xix. that is false, inaccurate or
misleading; or
xx.
Directly or indirectly, offer, attempt to offer, trade or attempt to
trade in any item, the dealing of which is prohibited or restricted in any
manner under the provisions of any applicable law, regulation or for the time
being in force; or
xxi. Creates liability for us or cause
us to lose (in whole or in part) the services of our affiliates and other
registered service providers.
VI.
You shall not use any automatic device, program, algorithm or
methodology, or any equivalent
manual process, to access, acquire, copy or
monitor any portion of the website or/and mobile app or any of its Content, or
in any way reproduce or circumvent the navigational structure or presentation
of the BHC or any Content, to obtain or attempt to obtain any materials, documents or information
through any means that is purposely not made available through this website
or/and mobile app. we reserve the right to bar any such activity.
VII.
You may not forge headers or impersonate any other individual
or entity and otherwise manipulate identifiers in order to disguise the origin
of any message or transmittal you send to us on or through the website or/and
mobile app or any service offered on or through the website or/and mobile app.
VIII.
You may not use the website or/and mobile app or any Content
for any purpose that is unlawful or prohibited by these Terms, or to solicit
the performance of any illegal activity or other activity that infringes the
rights of BHC or its affiliates. You may not reverse engineer, decompile and
disassemble any software used to provide the Services.
IX.
You will not make any negative, denigrating or defamatory
statement(s) or comment(s) about us or the brand name or domain name used by us
or otherwise engage in any conduct or action that might tarnish the image or
reputation of BHC or its merchants on platform or otherwise tarnish or dilute
any of our trade or service marks, trade name and/or goodwill associated with BHC.
X.
That solely to enable BHC to use the information so that there
are no violations of any rights you might have in your information, you agree
to grant a non-exclusive, perpetual, irrevocable, royalty-free, sub-licensable
(through multiple tiers) right to exercise the copyright, publicity, database
rights or any other rights you have in your information. We will only use Your
Information in accordance with these Terms and Our Privacy Policy.
XI.
That you will not engage in advertising to, or solicitation
of other users of the website or/and mobile app to buy or sell any products or
services including but not limited to services related being displayed on or
related to the website or/and mobile app. You may not transmit any chain
letters or unsolicited commercial or junk email to other users via the website
or/and mobile app. It shall be a violation of these T&Cs to use any information
obtained from the website or/and mobile app in order to harass, abuse, or harm another
person, or in order to contact, advertise to, solicit, or sell to another
person outside of the website or/and mobile app without our prior explicit
consent. We reserve the right to restrict the number of messages or emails,
which a user may send to other users in any 24-hour period, which we may deem
appropriate in our sole discretion.
XII.
You understand that we have the right at all times to
disclose any information (including the identity of the persons providing
information or materials on the website or/and mobile app) as necessary to
satisfy any law, regulation or valid governmental request. In addition, We can (as You have hereby expressly authorized BHC)
disclose any information about You to law enforcement or other government
officials as We in Our sole discretion believe necessary or appropriate in
connection with investigations specially those that
may involve personal injury.
XIII.
We reserve the right, but have no obligation, to monitor the
materials posted on the website or/and mobile app. We shall have the right to
remove or edit any Content that in our sole discretion violates or is alleged
to violate any applicable law or the spirit or letter of these terms & conditions.
XIV.
It should be noted that the content posted does not
necessarily reflect our views. In no event, we shall assume or have any
responsibility or liability for any Content posted or for any claims, damages
or losses resulting from use of Content and/or appearance of Content on the website
or/and mobile app. You hereby represent and warrant that you have all necessary
rights in and to all the Content so posted on the website or/and mobile app.
XV.
We do not approve unauthorized use of the online data but by
using the website or/and mobile app you acknowledge and agree that we shall not
be responsible for the use of any personal information that you publicly
disclose or share with others on the website or/and mobile app. Please
carefully select the type of information that you publicly disclose or share
with others on the website or/and mobile app or from the website or/and mobile
app on other social platforms.
XVI.
We will have all the rights to take necessary action and
claim damages that may occur due to your involvement/participation in any way
on your own or through group/s of people, intentionally or unintentionally in the
Distributed Denial of Services as mutually agreed upon to be provided through BHC.
XVII.
Interfering or disrupting networks or websites connected to
the website or/and mobile app.
13.
Mode of Communication:
When you visit the website or/and mobile app or send emails to us, you
are communicating with us electronically. You hereby provide your consent to
receive communications from us electronically. We will communicate with you by
email or by posting notices on the website or/and mobile app. You hereby agree
that all notices, agreements and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in
writing.
14.
Compliance with Local
Laws:
BHC makes no representation or warranty that the content available on the
website or/and mobile app or the Services are appropriate in every jurisdiction
and access to the website or/and mobile app or the Services from other jurisdictions
where its content is illegal is prohibited. If you choose to access the website
or/and mobile app or the Services, you are responsible for compliance with all
local laws, rules and regulations. You are solely responsible for complying
with such statutes, rules and regulations and any local privacy laws that may
apply to you.
15.
Website or/and mobile app
Contents:
I.
All the components of user interface including visuals,
photographs, trademarks, logos, sounds, artwork and computer code
("Content"), including but not limited to the design, arrangement,
coordination, expression, the overall "look and feel" of such
“Content”, contained on the website or/and mobile app is owned, controlled or
licensed by or to “BHC”, and is protected by intellectual property laws in
force within the jurisdiction concerned of our website or/and mobile app.
II.
Except as expressly provided in these Terms, no part of the website
or/and mobile app or its Content may be copied, reproduced, republished,
uploaded, publicly displayed, translated, transmitted or distributed in any way
(including "mirroring") to any other computer, server, website or
other medium for publication or distribution or for any commercial purpose,
without our express written consent.
III.
You may use information on our services by downloading from
our website or/and mobile app, provided that you:
i.
do not remove any proprietary language used in all copies of
such documents provided by us or
ii.
use such information only for Your personal, non-commercial
informational purpose and do not copy or post such information on any networked
computer or broadcast it in any media; or
iii.
make no modifications to any such information; or
iv.
Do not make any additional representations or warranties
relating to such documents.
v.
You will be responsible for any notes, messages, e-mails,
billboard postings, photos, profiles, opinions, ideas, images, videos, audio
files or other materials or information posted or transmitted to the other Sites
not authorized by us (“Posted Content”). Such Posted Content will become our
property and you grant us the perpetual and transferable rights in such Posted
Content. Though we shall not be responsible for the Posted Content in case of
any liability of whatsoever nature towards anybody not just towards you but
also towards any third party.
vi.
We will use the Posted Content or any of its elements for any
type of use forever, including but not limited to promotional and advertising
purposes and in any media, including the creation of any derived out of the
already existing information including the Posted Content. You agree that any of
that content may be used by us in the manner that we deem fit are consistent
with Applicable Laws and you are not entitled to any payment or other compensation
for such use of Posted Content by Us.
16.
Limitation of Liability:
In no event shall BHC, its subsidiaries, its parent companies, its
officers, directors, Facilitators, employees, or agents be liable to you or any
other person or entity for any direct, indirect, incidental, special, punitive,
or consequential damages whatsoever, including but not limited to any loss of data and loss of profits, arising from or relating to:
i.
The accuracy, completeness, or content of the website or/and
mobile app or services,
ii.
The accuracy, completeness, or content of any websites linked
(through hyperlinks, banner advertising or otherwise) to this website or/and
mobile app or the services,
iii.
The services or the services found at any websites linked
(through hyperlinks, banner advertising or otherwise) to the website or/and
mobile app,
iv.
personal injury or property damage of any nature whatsoever,
v.
third-party conduct of any nature whatsoever,
vi.
any unauthorized access to or use of our servers and/or any
and all content, personal information, financial information or other
information and data stored therein,
vii. Any interruption or
cessation of services to or from the website or any websites linked (through
hyperlinks, banner advertising or otherwise) to the website or/and mobile app,
viii. Any viruses, worms, bugs, Trojan
horses, or the like, which may be transmitted to or from the website or any
websites linked (through hyperlinks, banner advertising or otherwise) to the
website or/and mobile app,
ix.
Any user content or content that is defamatory, harassing,
abusive, harmful to minors or any protected class, pornographic, "X-rated",
obscene or otherwise objectionable, and/or
x.
Any loss or damage of any kind incurred because of your use
of the website or/and mobile app or the services found at the website or/and
mobile app, whether based on warranty, contract, tort, or any other legal or
equitable theory, and whether or not BHC is advised of the possibility of such
damages.
xi.
In addition, you specifically acknowledge and
agree that any cause of action arising out of or related to the website
or/and mobile app or the services must be initiated within one (1) year after
the cause of action accrues, failing which such cause of action shall be
permanently barred.
xii. Furthermore, you
specifically acknowledge and agree that in no event shall BHC's total
aggregate liability under these Terms and Conditions exceed the amount paid by
you for the particular Services that are the subject of the cause of action in
the twelve (12) month period preceding the events giving rise to such liability.
xiii. BHC shall not be
responsible, liable of any kind of discrepancies between customers, healthcare
service provider, value added service provider and Facilitators.
xiv. The foregoing limitation
of liability shall apply to the fullest extent permitted by law and shall
survive any termination or expiration of these terms and conditions or your use
of the website or the services.
xv.
BHC shall not be responsible for rates of services or pricing
information offered by Healthcare Service Provider, Value Added Service
Provider and Facilitators to the Customers or Patient. BHC shall not take any
responsibility or liability for such rates or services.
xvi. BHC shall not be
responsible for inclusions and exclusions of the services offered by Healthcare
Service Provider, Value Added Service Provider,
xvii. BHC shall not be
responsible for process of e-visa and will not offer any guarantee pertaining
to the services.
xviii. BHC shall not be
responsible for rates of services offered by Healthcare Service Providers and Value Added Service Providers.
xix. BHC doesn’t hold any
responsibility of personal safety & security of patient or their relatives
during or after the treatment.
xx.
BHC does not direct, has no control over, makes no
representations, and does not guarantee the quality, safety, or legality of Services
provided by Healthcare Service Providers, Value Added Service Provider, Facilitators
and.
xxi. BHC does not guarantee for
the truth or accuracy of advertisements on website or/and mobile app, the
qualifications, background, or identities of doctors, the ability of Healthcare
Service Providers including Doctors to deliver Services to the Clients BHC does
not give guarantee for the ability of doctors to pay compensation amount.
17.
Severability:
If any part of these terms is determined to be invalid or unenforceable
pursuant to the Applicable Laws then the invalid or unenforceable provisions
will be deemed superseded by a valid, enforceable provision that most closely
matches the intent of the original provision and the remainder of these terms
will continue in effect.
18.
Intellectual Property:
You, the Customer, shall acknowledge that all rights, title and interest
in any or all technology used, including the software and any customer
recommendations, that is part of or provided with the Services and any
trademarks or service marks of BHC or third parties utilized in connection with
the Services (collectively, BHC’s Intellectual Property") are vested in BHC
and/or in BHC's licensors. Unless otherwise specifically provided in this
Agreement, Customer shall have no right, title, claims or interest in or to the
Intellectual Property belonging to BHC.
You, the Customer, shall not copy, modify or translate the BHC
Intellectual Property or related data, or decompile, disassemble or reverse
engineer the BHC Intellectual Property, to use it other than in connection with
the Services, or grant any other person or entity the right or to do so. BHC may
not use Customer's name, trademarks, trade names or other proprietary
identifying symbols without the prior written consent of Customer, except that,
unless otherwise specified on the Service Order, BHC may use Customer's name on
a list of sample customers for marketing purposes.
19.
Force Majeure:
BHC shall not be liable or responsible to Customer, nor be deemed to have
defaulted or breached this Agreement or any applicable assignment/work, for any
failure or delay in fulfilling or performing any term of this Agreement when
and to the extent such failure or delay is caused by or results from acts or
circumstances beyond the reasonable control of BHC including but without
limitation,
i.
acts of God, flood, fire, earthquake or any other natural
calamity;
ii.
Any kind of governmental actions,
iii.
Technological failure resulting in delay or inability of
providing of services by the concerned service provider;
iv.
War, invasion or hostilities (whether war is declared or not);
v.
Terrorist threats or acts, riot, or other civil unrest,
national emergency;
vi.
Revolution, insurrection, epidemic, lock-outs, strikes or
other labor disputes (whether or not relating to either party's workforce), or
vii. Restraints or delays
affecting carriers or inability or delay in obtaining services,
telecommunication breakdown or power outage.
viii. If the event in question
continues for a continuous period in excess of 180 days, Customer shall be
entitled to give notice in writing to the Service Provider to terminate this
Agreement or the applicable terms.
BHC shall not be responsible
for any wrong full act done by healthcare service provider, value added service
provider and Facilitators against clients or users. BHC shall not provide any
compensation and any other remedy to said Customer. BHC is only online website
or/and mobile app platform or market where Customer and Service Providers
directly deal with each other. BHC does not take any responsibility of any
mishap arising in course of business.
20. Customer Grievance
Redressal Policy:
If you are not satisfied with the quality of Service(s) offered or have
any other complaints or grievance, please contact our customer care at info@bookhealth.care The procedure of escalation of
complaints shall be as follows:
I.
Escalation Level – 1:
i.
Write to info@bookhealth.care
ii.
Response Time: Seven (7) Business Days
II.
Escalation Level – 2: Write to Nodal Officer
To,
Attn: Mednexus Management Pvt.
Ltd.
Address: 91 Spring board,
C-2, Sector 1, Noida, Uttar Pradesh – 201301, India
E-mail: info@mednexus.in
Response Time: Fifteen (15)
Business Days Miscellaneous
21.
Miscellaneous:
I.
Governing Law:
The Terms and Conditions shall be governed by and construed in accordance
with the law(s) enforceable in India. You agree that any action relating to or
arising out of these Terms and Conditions shall be brought in the courts of New
Delhi (India), and you hereby consent to and waive all defenses for lack of
valid jurisdiction and a forum non convenient with
respect to jurisdiction and venue, if any dispute occurs and any of the
courts/forum/authority in New Delhi is approached for adjudication.
II.
Notice:
All notices from BHC shall be deemed received by Customer when sent by BHC
to Customer's current email contact on record or posted on BHC Portal or/and
mobile app. Customer is solely responsible for ensuring their contact
information remains updated.
III.
Contacting BHC:
If you have any questions about these Terms and Conditions, please
contact us by visiting
our website’s or/and
mobile app Customer Care. Our response(s) to any of the queries or questions with respect to the
instant agreement shall not be deemed 'legal advice'.
Your use of the Services shall commence upon purchase
pursuant to the instructions set forth in the online Services ordering process
(the "Effective Date").The Term for the
Services is set forth in your original order (the "Service Order")
and unless otherwise modified, your services shall automatically renew for
subsequent Renewal Terms unless cancelled by you through the Cancellation
Procedures of BHC.
You may create a Service Order by ordering services on our
website or/and
mobile app. All Renewal Terms will be at BHC’s discretion, In order to
cancel your Services, you must provide notice of Termination to BHC by
providing appropriate online communication.
In addition, BHC may suspend, transfer, modify and/or terminate your
Services at any time for any of the following reasons, which
transfer, suspension, or termination (irrespective of its cause) shall not
relieve you of your obligation to pay the fees for the Services:
i.
If you breach or violate any of the Terms and Conditions in
this agreement.
ii.
If you breach or violate BHC Acceptable Use Policy.
iii.
If you fail to pay, any amounts owed to BHC on or before the date,
they are due.
iv.
In response to an order from a court of competent
jurisdiction, or arbitration award.
Lastly, a portion of related Services may be terminated or modified upon
either the termination of the underlying agreement between BHC and the vendor
providing third-party services or if BHC determines that the Services no longer
meet BHC specifications or standards. BHC may, at its sole discretion, replace
these related Services with other Services that provide a comparable value. BHC
reserves the right to modify, change, or discontinue any aspect of the website
or the Services, including without limitation prices and fees for the same, at
any time without prior notice.
The information is provided by Mednexus Management Private Limited, through its website or/and mobile app www.bookhealth.care (hereinafter referred to as “BHC”). The information contained in this website or/and the mobile app is for providing general information and for availing Healthcare Services and Value Added Services are not limited to India. The information about the services and/or healthcare service packages offered in BHC for booking are directly provided by the healthcare service providers directly. We endeavor to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or/and the mobile app, the information, products, services or related graphics contained on the website or/and mobile app for any purpose.
Until you receive confirmation of service order placed from the BHC, any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or the profits arising out of, or in connection with, the use of this website or/and mobile app.
The total liability, taken together, to user of this website or/and mobile app shall be limited to the cost of the service availed by the user on this website or/and mobile app. It is intended that this limitation shall apply to all liability or causes of action arising, however alleged or categorical, unless otherwise prohibited by law.
Through this website or/and the mobile app, we intend to increase number of users of our website or/and mobile app. Further the BHC shall not be liable & responsible for any non-availability of services as we work on first come first basis. The BHC does not make any explicit promise to any end user guaranteeing availability of a particular service at the desired time.
Every effort is made to keep the website or/and the mobile application up to date and running smoothly. However, BHC takes no responsibility for, and will not be liable for, the website or/and mobile app being temporarily unavailable due to technical issues beyond our control.
By using this website or/and the mobile app, user is agreeing that all claims shall be under the laws of India and the jurisdiction court of Delhi (India). By using and making purchases from BHC through this website or/and mobile app, end user is thereby agreeing to the exclusive jurisdiction of the Union Territory of Delhi.
Using services of this website or/and mobile app i.e. BHC, I/ We hereby confirm that I have gone through all the terms of BHC and agree to your all policies.
www.Bookhealth.care (BHC)is
an online market place which provides dealing facility to Customers or Patient,
Healthcare Service Provider, Value Added Service Providers and Associates. “BHC”
is governed by “Mednexus Management Private Limited” (“BHC”, "we", or
"us", or "our"). Which is a Private Limited company
registered under Companies Act, 2013, with registered office at Kothi No. 80, First
Floor, Karuna Kunj, Sector-3, New Delhi-110078 India.
1.
Definitions:
I.
BHC means Mednexus Management Private
Limited and its portal or/and mobile
app www.bookhealth.care “hereinafter
called BHC”
II.
Customer includes Patient, Client,
user or any other legal entity registered on the BHC web portal or/ and mobile
app i.e. www.bookhealth.care for
availing the services mentioned in BHC portal or/and mobile app. “hereinafter
called Customer”
III.
Healthcare Service Provider includes Doctor, Allied Practitioners,
Diagnostic Service Provider, Nursing Home, Hospital, Pharmacy Persons and
Ambulance Service Provider “hereinafter called Healthcare Service Provider”
IV.
Value Added Service Provider includes Tour Operator, Travel
Booking Agent, Taxi Services Provider, Accommodation Services Facilitator,
Pharmacy Service Provider, Interpretation Services Provider “herein after
called Value Added Service Provider”
V.
Services includes Healthcare Services or/ and Value Added Services. “hereinafter called Services”
VI.
Service Providers includes Healthcare Service Provider or/and
Value Added Service Provider “hereinafter called
Service Providers”
VII.
Referral Agent includes Aggregator or/and Agent or/and
Agencies “hereinafter called Facilitators”
When we use the word
“Service(s)” in this Privacy Policy, we mean the services available at BHC portal or/and mobile
app for use as per the terms mentioned in www.bookhealth.care as well as all the other related websites,
services, and applications made available by BHC.
This private policy shall apply
on all users of BHC web portal or/and mobile app, if you have any
questions, comments, or concerns regarding this Privacy Policy, please contact
us at info@bookhealth.care
This Privacy Policy, together
with our terms and conditions with various service providers and other contents referred to in this Privacy Policy, form a legally
binding Contract between you and us (collectively referred to herein as the
“Contract”). Please read them carefully before you start to use our
Service. By using our Service, you indicate that you consent to accept
the BHC Cookies Policy, this Privacy Policy, and other policies available on www.bookhealth.care, which you agree to be bound by and abide by the terms of
all of them.
If you do not agree to these
terms and policies, please do not use the services. "You" or
“your” is defined as an Individual User of the service. Remember that your use
of BHC services is at all times subject to the Terms of Services, which
incorporates in this Privacy Policy. Any terms we use here without
defining them have the definitions given to them in the Terms of Services.
2.
Purpose of this
Privacy Policy:
BHC respects your privacy and
is committed to protecting it through our compliance with this policy.
This BHC Privacy Policy
(together with Terms and Conditions with Customers and Healthcare Service
Provider and any other documents referred to on it explains how BHC collects,
holds, uses, and discloses any Personal Information that we collect from you
through your use of the BHC Service. “Personal Information” as used in this
Privacy Policy means any personally identifiable information about Individual
Users of the Service collected for the purposes of providing you the Service.
This policy does not apply to
third party websites or practices of companies that BHC does not own or
control, or applications to which we provide links from our Service. You
should always read the privacy policy of any third party
websites before using them.
3.
Personal
Information from users to BHC?
I.
BHC collects personally
identifiable information, such as your e-mail address, name, home or work
address or telephone number.
II. BHC also collects anonymous demographic information, which
is not unique to you, such as your ZIP code, age, gender, preferences, interests,
and favorites.
III. There is also information about your computer hardware and
software that is automatically collected by BHC.
IV. This information can include your IP address, browser type,
domain names, access times and referring website addresses.
V. This information is used by BHC for the operation of the
service, to maintain quality of the service, and to provide general statistics
regarding use of BHC website or/and mobile app.
VI. Please keep in mind that if you directly disclose personally
identifiable information or personally sensitive data through BHC public
message boards, this information may be collected and used by others.
VII. BHC encourages you to review the privacy statements of web
sites or/and mobile app you choose to link to from BHC. So that you can
understand how those websites collect, use and share your information.
VIII. BHC is not responsible for the privacy statements or other
content on websites outside of the Mednexus Management
Private Limited and BHC family of websites or/and
mobile app.
4.
Sharing of Personal
or Other Information:
I.
BHC DOES NOT SHARE,
SELL, RENT, OR TRADE PERSONAL INFORMATION WITH THIRD PARTIES OTHER THAN AS
DISCLOSED WITHIN THIS PRIVACY POLICY OR IF YOU GIVE US CONSENT TO DO SO. BHC
WILL NOT USE OR DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR
MARKETING OR ADVERTISEMENTS TO STUDENTS OR ANY OTHER AUTHORIZED USERS OF THE
SERVICE.
II.
We may disclose
your Personal Information as required or authorized by law and when we believe
that disclosure is necessary to comply with a judicial proceeding, court order,
or legal process served on us enforce or apply our Terms of Service, Acceptable
Use Policy, and other agreements or protect the rights, property, or safety of BHC,
our employees, our Users, or others.
III.
Information or data
related to Patients or clients for their medical test, clinical reports, prescriptions,
and any other health related information will be secured by BHC and shall
transfer only to authorized persons and/or their representatives.
IV.
If BHC or some or
all of its assets were acquired or otherwise transferred, or in the unlikely
event that BHC would go out of business or enter bankruptcy, User information
including Personal Information may be transferred to or acquired by a third
party but only to a third party that is subject to the same commitments for the
previously collected Personal Information as BHC under this Privacy Policy.
V.
Each of these
trusted third parties may have access to your Personal Information only for
purposes of performing tasks on our behalf and providing us feedback to improve
your experiences using the Service. All of these trusted third parties are
under obligations similar to those in this Privacy Policy.
VI.
You may use a third-party
application to access or log on to your BHC account such as Facebook, LinkedIn or
Google. BHC will not share your Personal Information with Facebook, LinkedIn,
or Google without your consent however, BHC is not responsible for what those
third parties do with your information, so you should make sure you trust the
application and that it has a privacy policy acceptable to you.
5.
Data Security:
BHC takes precautions to
maintain the security and integrity of Personal Information it collects about
you including storage of your Personal Information on a secure server behind
multiple firewalls.
I.
We take reasonable
steps to protect your Personal Information, BHC cannot ensure or warrant the
security of any information managed by the website or/and mobile app, whether
transmitted to BHC by you. Once we receive your information, we will use
procedures and security features to try to prevent unauthorized access.
We consider these security safeguards to be reasonable and in line with
evolving good industry practice.
II. By agreeing to BHC Privacy Policy, you agree to use the
Service at your own risk, and agree (to the maximum extent permitted by law)
that BHC shall not be liable if a security breach occurs, if the site
malfunctions, or if information is misused or mismanaged in any way to your detriment
or the detriment of a third party, whether by BHC, or an unauthorized third
party. We are not responsible for circumvention of any privacy settings or
security measures contained on the Service.
III. In order to access any Personal Information, you must set up
an account which is protected by a password for your privacy and security. We
also use coding practices which take steps to prevent attack on our Services
from web browsers and malicious scripts by processing all actions through
several permission verifications checks.
IV. You can help protect against unauthorized access to your
account and Personal Information by selecting and protecting your password
appropriately and limiting access to your computer and browser by signing off
after you have finished accessing your account.
V. The Service may contain links to other websites. We are not
responsible for the privacy policies and/or practices on other websites (but
you should read those third parties’ privacy policies to ensure you understand
them). This Privacy Policy only governs information collected by BHC via the
Service.
6.
Use of Personal Information:
I.
BHC collects and uses your personal information to operate
the BHC website or/and mobile app and deliver the services you have requested.
II. BHC also uses your
personally identifiable information to inform you of other products or services
available on our website or/and mobile app.
III. BHC may also contact you via
surveys to conduct research about your opinion of current services or of
potential new services that may be offered.
IV. BHC does not sell, rent,
or lease its customer lists to third parties.
V. BHC may, from time to
time, contact you on behalf of external business partners about a particular
offering that may be of interest to you. In those cases, your unique personally
identifiable information (e-mail, name, address, telephone number) is not
transferred to the third party.
VI. In addition, BHC may share
data with trusted partners to help us perform statistical analysis, send you
email or postal mail, provide customer support, or arrange for deliveries.
VII. BHC shall share personal
Information of customers related to mobile number, name and age, address, aadhar card no., passport no. and medical insurance no.
with the Healthcare Service Provider in order to provide the services to the
users of BHC.
VIII. All such third parties are
prohibited from using your personal information except to provide these
services to BHC, and they are required to maintain the confidentiality of your
information. BHC does not use or disclose sensitive personal information, such
as race, religion, or political affiliations, without your explicit consent.
IX. BHC keeps track of the websites
and pages our customers visit BHC, in order to determine what BHC services are
the most popular. This data is used to deliver customized content and
advertising within BHC to customers whose behavior indicates that they are
interested in a particular subject area.
X. Our website or/and mobile
app will disclose your personal information, without notice, only if required
to do so by law or in the good faith belief that such action is necessary to:
(a) confirm to the edicts of the law or comply with legal process served on BHC;
(b) protect and defend the rights or property of BHC, (c) act under exigent
circumstances to protect the personal safety of users of BHC, or the public.
7.
Contact Information:
I.
We may contact you
via the e-mail address and phone number as provided by you to us. You may also
receive system-generated transactional e-mails such as confirmations,
notification of receipt of payments, notification of password changes etc. Using
these services, you consented to communicate with your mobile number and email
id.
II. You hereby expressly consent to receive communications from
us through your registered phone number and/or e-mail id. You agree that any
communication so received by You from Us will not amount to spam, unsolicited communication,
or a violation of Your registration on the national do not call registry.
8. Links to Third-Party Sites:
In an attempt to provide you
with increased value, we may from time to time include third party links on our
Website. These linked sites have separate and independent privacy policies. We
encourage you to review those policies when you visit those sites.
We may have certain features on
our website or/and mobile app which may be hosted by third parties, your
interaction with such features shall be governed by the privacy policy of such
third parties.
This Privacy Policy Statement
only covers our website or/and mobile app and does not cover any other website.
We therefore have no responsibility or liability for the content and activities
of these linked sites.
9. Retention and Deletion of Personal Information:
If you wish to cancel your
account or request that we no longer use your information to provide you
Services, you may delete your account by contacting info@bookhealth.care
we may retain and use your Personal Information as necessary to comply with our
legal obligations, resolve disputes, and enforce our agreements.
We will take reasonable steps
to destroy such information when it is no longer needed for those requirements.
Upon cancelation of your BHC account, to the extent that you have included any
Personal Information in any User Submissions, we will stop displaying your User
Submissions to other Users (if applicable), but you understand and agree that
it may not be possible to completely delete that content from the Service, and
that your User Submissions may remain viewable elsewhere to the extent that
they were copied or stored by other Users with whom you chose to share the User
Submission.
10. Updating, Correction, or Deletion of Personal Information:
You may correct, update, or
delete your information by making the change on your account profile page or
contacting info@bookhealth.care we will respond to your request within thirty (30)
days (or less, if required by law).
I.
If you otherwise ask us to correct, update, delete, or change the
Personal Information we hold about you, we will do so if we are satisfied that
this is required. If we decide not to change your Personal Information in the
manner you have requested, we will advise you of this in writing and how you
can complain if you are not satisfied with our decision. If you request a
change to your Personal Information and we do not make that change, you may
request that we note on our records that you requested a change to your
Personal Information that was not made and the reasons that change was not made.
II.
Please
be advised that requesting removal of or not providing certain information may
result in your not receiving notification of updates to the Service or other
valuable information regarding your use of the Service. Failure to provide
information requested by persons may mean that you are not able to access
relevant features of the Service.
III.
You agree that you
will keep the information on your account accurate, up-to-date, and complete.
11. Use of information in Country other than the India:
When you use the Services, you
are consenting to have your data transferred to and processed in India and/or
any other place in the world where BHC has its operations either directly or
indirectly. It may be processed by staff who work for BHC or staff who
work for one of our third-party suppliers. All of the servers used to provide
the Service are currently located in the India, and we aren’t able to process
your information within the borders of any other country.
Given this limitation, if your
use of the Service or disclosure of certain information to BHC (or to our third-party
service providers) would violate any law that is applicable to you, you should
not use the Service. You are responsible for understanding and complying
with the local laws where you reside.
12. Query About Privacy Policy:
If
you have a complaint, question, or a concern about the information set forth in
this Privacy Policy or about how we have handled your Personal Information,
please contact us at info@bookhealth.care We will try to deal with all
complaints, questions, and concerns within a reasonable period.
A
copy of this Privacy Policy will be available free of charge on our website, www.bookhealth.care, or by contacting us at info@bookhealth.care
13. Governing law:
This Privacy Policy shall be
governed by and construed in accordance with the laws of India. All disputes in
relation to these Terms will be adjudicated exclusively before a competent court
in New Delhi, India only.